Greyhound ceasing all operations in western Canada


TORONTO: With its ridership declining sharply over the years, Greyhound is ceasing all passenger and freight operations in Alberta, Saskatchewan and Manitoba from October 31.

It will also stop operations in British Columbia, except the  Vancouver-Seattle route which is served by Greyhound (US) and BoltBus. Greyhound serves about 60 communities across British Columbia. 

With this announcement on Monday, Greyhound Canada will cease all operations in western Canada.

The company said on Monday that it will, however, keep serving all routes in Ontario and Quebec except the Trans-Canada service west of Sudbury in northern Ontario which it will exit.  

The routes where Greyhound Canada services will continue are:

  • Toronto-Ottawa-Montreal-New York
  • Toronto-Niagara Falls-Buffalo-New York
  • Toronto-London-Windsor-Detroit
  • Toronto-Barrie, Toronto-Guelph/Kitchener/Cambridge, and all other southern Ontario services.

Greyhound Canada said it was forced to exit because of declining ridership in rural communities, increased competition from subsidized national and inter-regional passenger transportation services; the new entry of ultra-low-cost carriers; regulatory constraints, and increased car travel.

Stuart Kendrick, Senior Vice President of Greyhound Canada, said, “It is with a heavy heart that we announce these service impacts for the end of October. We understand that these route changes are difficult for our customers. Despite best efforts over several years, ridership has dropped nearly 41% across the country since 2010 within a changing and increasingly challenging transportation environment. Simply put, we can no longer operate unsustainable routes.’’

Greyhound’s decision will lead to loss of 415 jobs and impact over two million consumers.

Many people reacted with alarm to Greyhound’s decision.

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